Synergetic Suite v72.32

Modified on Tue, 20 Oct at 6:35 AM

Release Date	Oct 20, 2026
Release Status	Released
Issues	12 items
Summary	We are pleased to announce that Version 72.32 of the Synergetic suite of products is available now. This release includes the following improvements and bug fixes.

Issue Type	Issue Key	Summary	Module/Program	Comment	Service Desk Reference Number(s)
Defect	TRIAG-4043	View vStaffJobPositions not calculating StaffJobPositionActiveFlag accurately for future-dated records	Database	StaffJobPositionActiveFlag is now calculated accurately for future-dated records	2615049
Defect	TRIAG-5209	NAB Transact receipt not generating for previously rejected transactions	CommPortal	A successful payment that follows a failed payment now generates a receipt	2629118
Defect	TRIAG-5549	PATCH CommunityAddress errors when including Country Code values	CoreAPI	Saving community addresses with valid country codes no longer results in an error	2641713
Defect	TRIAG-4817	When attempting to merge two duplicate Community member records via the Synergetic Community Deduplicator, the process fails with error 3. Both IDs are in the same table/column: Consent.ID merging NOT supported - ID: <FromID> if both records have entries in the Consent table.	SynMain	Merging records under the described circumstances no longer fails	2533909
Defect	TRIAG-4931	Deactivated creditors' ActiveFlag being set to one when a creditor is moved to Creditor History.	Database	ActiveFlag is no longer changed when a creditor is moved to history	2535365
Defect	TRIAG-5230	Saving long SMS provider passwords caused Notifications Maintenance to fail on load.	SynWeb	Long SMS provider passwords can now be handled without causing an error	2441158
Defect	TRIAG-4556	The Student Disability Adjustment (STUDISADJ) report is not available in SynWeb.	SynWeb	The report is now available in SynWeb	2517922
Defect	TRIAG-5013	In SynWeb Excursion, filtering attendees by status results in an error.	SynWeb	The error when filtering attendees no longer occurs	2516121
Defect	TRIAG-5436	Third-party integrations and Core API features failed due to missing database permissions.	Database	Integrations and CoreAPI features now behave as expected	2650452
Defect	TRIAG-5574	Importing text or CSV files saved with UTF-8 encoding fails to recognise the first record.	SynMain	The first record is now displayed even when it’s saved with UTF-8 encoding	2603757
Defect	TRIAG-5629	In Community Maintenance, viewing children from a parent constituency incorrectly shows emergency contacts.	SynMain	Emergency contacts are no longer shown under these circumstances	2650640
Defect	TRIAG-5477	DocMan Bulk Loader Int32 overflow error when processing a filename containing a large transaction number	Docman Bulk Loader	The Docman Bulk Loader will skip files causing an overflow, log an error, and process the remaining files	2612836

Name	Host	Duration	Description
_x_w	tesglobal.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	tesglobal.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	tesglobal.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	tesglobal.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	tesglobal.freshdesk.com	2 months	Used for user authentication.
wf_order	tesglobal.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	tesglobal.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	tesglobal.freshdesk.com	Session	Denotes which filter is applied for the tickets list.