| Release Date | Jul 24, 2026 |
| Release Status | Released |
| Issues | 9 items |
| Summary | We are pleased to announce that Version 72.22 of the Synergetic suite of products is available now. The changes in this release include bug fixes and enhancements. |
| Issue Type | Issue Key | Summary | Module/Program | Comment | Service Desk Ref |
| Defect | TRIAG-4722 | Student Import for NZQA: Import Student Results File not importing for 'U' gender | SynMain | Support for NZQA file imports which export gender only as U. This fixes the issue where pages of warnings were generated and nothing was imported | 2529490 |
| Improvement | SYN-2905 | MSQuery to cloud database improvements | Database, SynMain | Improved support for MSQuery and other external connections when the Synergetic database is in the cloud | |
| Improvement | SYN-2980 | Increase MVOR polling expiry threshold from 24 to 72 hours | Database | Records that would previously have been marked ExpiredNoResponse at 24 hours will now continue to be polled for up to 72 hours before timing out | |
| Improvement | SYN-2902 | Allow users to re-trigger MVRs for failed API responses from Ozedi/ATO | Database, SynMain | Improved MVR submission handling by allowing users to re-trigger previously failed submissions for the following scenarios:
Additionally, pre-validation checks have been added to the Fund USI and ABN fields to prevent invalid characters, such as spaces and symbols, from being entered. | |
| Defect | SYN-2981 | During MVR submissions containing where a fund is not MVR-capable incorrectly flagged as a failure | Service Suite | MVR submissions to MVR-incapable super funds now correctly set a "fund not supported" status and no longer treated as a transient failure | |
| Defect | TRIAG-4778 | MVR submissions failed due to missing Gender information, resulting in a "Technical issue while processing your request" error | Database | MVR submissions no longer fail when gender information is missing | 2546612 |
| Defect | TRIAG-2846 | In SynWeb Excursion Maintenance, users were not able tot override the amount as expected, and after saving the excursion the override checkbox sometimes reverts to unchecked | SynWeb | Excursion ticket price overrides in SynWeb now apply and save reliably, allowing discounted prices to be set for individual students as expected | 2512697 |
| Defect | TRIAG-4361 | Nightly maintenance job fails when a database is greater than 1TB | Database | Database larger than 1TB no longer cause log entry insertions to fail | 2483967 |
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