PayDay Super Webinar & FAQs

Overview

This article provides an overview of Payday Super, including a webinar recording and questions raised during the webinar to help you understand upcoming changes. 

The Payday Super initiative introduces changes to how and when superannuation contributions are paid. Please refer to the webinar and FAQs for more details.

IMPORTANT REMINDER: 
Please remember to lodge your SSID by mid-June 2026. For more information on SSID click here.

1. Can you run Superannuation Export for multiple postings?
   The updated Superannuation Export it is one pay posting at a time.
   
   
2. How will the change in the Payroll Super Export screen take into account ad hoc payments that are being processed with the normal pay?
   The export includes all superannuation calculated within a pay run. This means that any super generated from both regular pay and ad hoc payments processed in the same run will be included automatically—no separate handling is required.
   
   
3. Can we trial the new process prior to July 1st?
   Yes, Synergetic v72.11 includes the updated Superannuation Export process.
   
   
4. Superannuation export for DBF funds where a SAFF is required.  Is this part of the new configuration?
   There have been no changes to the output generated by the Superannuation Export program
   
   
5. Do we need to export the June super file prior to the 30th of June 2026?
   There is no requirement for you to do this, the new Superannuation Export process in v72.11 will generate a file per pay run. If you have multiple updated pay runs in June, you will need to run the process for each of those pays.
   
   
6. Will the payroll have an indication that the super file has been exported/paid?
   No, payroll does not provide an indication the superannuation file has been exported or paid.
   The superannuation export process can be run multiple times for the same pay run if required. Additionally, running the export does not generate or trigger a payment to the clearing house. Payment processing is a separate function and depends on the processes and systems each organisation currently has in place.
   
   
7. Can you please clarify how/why QE won’t be reported for the first pay period if it begins before 1/7/26. What work around do we have for that?
   The ATO requirement specifies that QE is only to be reported for pay runs that fall entirely within the 2026–2027 payroll year.
   As a result, QE will only be calculated and reported for pay runs with a start date on or after 1 July 2026. If a pay period begins before this date, it does not meet the “wholly within” requirement and therefore QE will not be reported for that pay run.
   
   
8. Are we able to process pay day super prior to 1 July 2026? Just as a test to ensure everything is working.
   Yes, you can begin using the new functionality as soon as you upgrade to v72.11. This allows you to process Pay Day Super ahead of 1 July 2026 for testing and validation purposes.
   
   
9. Should the trigger for commencement be a paid date of 01/07/2026 rather than a commencement date of the pay?
   No, the trigger is based on the pay period dates, not the paid date.
   The ATO requirement is that QE must be reported for pay runs that fall wholly within the 2026–2027 payroll year. As a result, QE will only be calculated and reported for pay runs with a start date on or after 1 July 2026. Pay runs that begin prior to this date do not meet the requirement, regardless of the payment date.
   
   
10. Will Synergetic super member verification requests to enable us to check super funds for staff.
    Member Verification Requests are currently under development. This functionality is planned for release in an upcoming version, and we will confirm and communicate the specific version number as soon as it is available.