SADT Arrival Departure Email notifications

Modified on Mon, 23 Feb at 4:11 AM

Synergetic Arrival Departure sign in and sign out has the capability to email a notification to a recipient advising of the early departure or late arrival

This help page covers troubleshooting emails not being received originating from an SADT sign in or sign out.

The assumption is the Arrival Departure Terminal is configured correctly and an absence event is generated for a sign in or sign out.

1 - Lookup Table maintenance LuAbsenceEventsTerminalDefinition

Enable the following field values depending on your sign in/sign out email requirements

EmailSignInFlag	Email triggered by a student sign in
EmailSignOutFlag	Email triggered by a student sign out
EmailStudentFlag	Email recipient is the student
EmailTutorFlag	Email recipient is the student's tutor (as configured in luTutor)
EmailParentFlag	Email recipient is the student's parent (as configured in Student Maintenance -> Relations tab (Use Email: Field))
EmailOtherFlag	Email recipient is a valid email address
EmailHOLorHOHFlag	Email recipient is the student's Head of House(as configured in luHouse) Note: HOL not configurable

2 - SADT Terminal Email Configuration

Log into the SADT terminal

Run Windows Explore

Navigate to the install directory usually c:\\SynergeticArrivalDepartureTerminal

Run (as Administrator) binconfig\Synergetic.Application.CreateConfig.exe

Email server settings are configured in this SADT Configuration file

Confirm/update the SMTP server settings

Ensure Email settings match your SMTP Exchange server settings

Email settings should be similar to Synergetic -> System -> Email/SMS/Configuration Maintenance

SMTP ServerName	SMTP Server Name
SMTPServerUserName	SMTP User(If configured)
SMTPServerPassword	SMTP Password(If configured)
SMTPPortNumber	Port Number
SMTPMailPriority	Mail priority (Low, High)
FromEmailAddress	Enter valid Sender Address
CcEmailAddress	Ccemail (if applicable)
BccEmailAddress	Bcc email (if applicable)
SendErrorsToEmailAddress	Leave Empty

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