Synergetic Suite v72.35

Modified on Thu, 12 Nov at 12:09 PM

Release Date	Nov 12, 2026
Release Status	Released
Issues	11 items
Summary	We are pleased to announce that Version 72.35 of the Synergetic suite of products is available now. This release includes integration updates and bug fixes. It also strengthens checks on information entered into public-facing forms and look-ups, reduces system information visible without signing in, and tightens controls over who can use certain online payment functions. It also includes security updates for Form Builder and Online Applications.

Issue Type	Issue Key	Summary	Module/Program	Comment	Service Desk Reference Number(s)
Bug	TRIAG-5636	UpdateStaff webservice not properly handling empty LeavingDate element	Database	Empty LeavingDate is now handled safely in staff update processing.	2639790
Enhancement	PRD-4275	Enable automatic Timetabler import for Synergetic Cloud DB schools	CoreAPI Timetabler	Added LISS integration updates for automated Timetabler import workflows and related validation/authentication handling.	N/A
Bug	TRIAG-5638	Error when trying to Tag Records	SynMain	Fixed "ssqlGrid: Record not found" when using Tag All on filtered grids.	2652281
Enhancement	TRIAG-5754	Security hardening	CoreAPI	Stronger checks on information entered into public-facing look-ups.	2666699
Enhancement	TRIAG-5755	Security hardening	CoreAPI	Stronger checks on information entered into public-facing forms.	2666702
Enhancement	TRIAG-5885	Security hardening	CoreAPI Reports	Stronger checks on information used when generating reports.	N/A
Enhancement	TRIAG-5757	Security hardening	CoreAPI	Less system information visible without signing in.	2666701
Enhancement	TRIAG-5368	Security hardening	CoreAPI	Less system information visible without signing in.	N/A
Enhancement	TRIAG-5756	Security hardening	Online Payments	Tighter checks on who can use certain online payment functions.	2666698
Enhancement	SYN-3758	Security hardening	Form Builder	Security updates for Form Builder.	N/A
Enhancement	TRIAG-5865	Security hardening	Online Applications	Security updates for Online Applications.	N/A

Name	Host	Duration	Description
_x_w	tesglobal.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	tesglobal.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	tesglobal.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	tesglobal.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	tesglobal.freshdesk.com	2 months	Used for user authentication.
wf_order	tesglobal.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	tesglobal.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	tesglobal.freshdesk.com	Session	Denotes which filter is applied for the tickets list.