Divide by Zero Error when adding new FTE Leave Awards

Modified on Fri, 20 Feb at 4:30 AM

Affects

This error can affect all Payroll users

Error

The error points to a leave award  in payroll configuration that is missing the 'Full Time Hours/Day'. The leave award will  need to have the full time hours (in most cases 7.5) in the 'Full Time Hours/Day' column in order to calculate FTE (hence the 'Divide by Zero' error). 

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Resolution

To resolve enter the FTE amount in the Full Time Hours/Day column in Payroll Configuration > Leave awards

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Considerations

Hours worked is based on the normal FTE for that award. For example a normal 38 Hour week  would be 7.6 Hours per day

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