Affects
This error can affect all Payroll users
Error
The error points to a leave award in payroll configuration that is missing the 'Full Time Hours/Day'. The leave award will need to have the full time hours (in most cases 7.5) in the 'Full Time Hours/Day' column in order to calculate FTE (hence the 'Divide by Zero' error).


Resolution
To resolve enter the FTE amount in the Full Time Hours/Day column in Payroll Configuration > Leave awards

Considerations
Hours worked is based on the normal FTE for that award. For example a normal 38 Hour week would be 7.6 Hours per day
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