Hardware and software requirements

Modified on Mon, 20 Apr at 12:48 AM

If you would like to discuss your requirements with our Systems Specialists, please book in a convenient time using this link: Tes - Technical Services APAC

Database Server	Minimum	Recommended*
Operating System	Windows Server 2019 / 2022	Windows Server 2022 / 2025
Processor	X64 2.0 Ghz 2x vCPU	X64 2.0 Ghz 6x vCPU
Memory	8GB (6GB SQL / 2GB OS)	20GB (16GB SQL / 4GB OS) 24GB+ (16GB SQL / 8GB OS) if hosting Synergetic Application Server and Services
Storage	60GB OS 80GB SQL Data, SQL Logs, SQL Backups	60GB OS 120GB SQL Data (Dependent on the size of your DB) 50GB SQL Transaction Logs 240GB SQL Backups (Data & Transaction Logs) 40GB SQL TempDB
Applications	SQL Server 2017 / 2019 Standard Synergetic Server Components DotNet 3.5, DotNet 4.8	SQL Server 2022 / 2025 Standard edition (SQL Server 2017, 2019, 2022 & 2025 support requires SQL 2016 database compatibility level) (SQL Server Enterprise edition required for high availability support and may be required to enable additional security functionality) Synergetic Server Components DotNet 3.5, DotNet 4.8
Application Server	Minimum	Recommended*
Operating System	(Hosted on database or web server)	Windows Server 2022 / 2025
Processor	N/A	X64 2.0 Ghz 4x vCPU
Memory	N/A	8GB
Storage	N/A	60GB OS, application data
Applications	N/A	Synergetic Server Components Synergetic application Citrix XenApp (if delivering the application remotely) - additional memory will also be required. DotNet 3.5, DotNet 4.8
Web Server	Minimum	Recommended*
Operating System	Windows Server 2019 / 2022	Windows Server 2022 / 2025
Processor	X64 2.0 Ghz 2x vCPU	X64 2.0 Ghz 4x vCPU
Memory	4GB	12GB
Storage	60GB OS, Web site data	60GB OS, Web site data
Applications	IIS Synergetic web portals DotNet 3.5, DotNet 4.8	IIS Synergetic web portals DotNet 3.5, DotNet 4.8
Jump Server (optional)	Minimum	Recommended
Operating System	Windows 11, Windows Server 2019 / 2022	Windows Server 2022 / 2025
Processor	2 cores	4 cores
Memory	16GB	32GB
Storage	60GB	120GB
Applications	DotNet 3.5, DotNet 4.8 SQL Server Management Studio	DotNet 3.5, DotNet 4.8 SQL Server Management Studio

* Note on Recommendations

Memory size and disk volume recommendations are based on standard usage. Heavy use or larger database sizes will require additional memory and storage capacity.
Database sizes will increase over time. Additional storage may be required to accommodate growth.
Additional performance can be gained with using SSD storage and allocating dedicated memory.
Database Server & Web Server roles can be incorporated into a single server for smaller sites.

Microsoft Product Lifecycle

Please be aware we follow Microsoft's product mainstream support lifecycle. Synergetic is not supported on platforms that have past the Microsoft mainstream support date. Please check the following charts detailing the dates when the platforms are no longer supported.

Windows Server: http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=Windows+server
SQL Server: http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=SQL
SQL Server 2012, 2014 & 2016 are no longer supported (2016 EOL 14 Jul 2026)
SQL Server 2022 and 2025 are currently supported

Workstation Recommendations

Operating System	Windows 11
Processor	Dual Core 2Ghz
Memory	8GB (4GB Min)
Storage	100GB (40GB Min)
Display	1920 x 1080 (1280 x 768 Min)
Office suite	Microsoft Office 2013/2016 & 365 32-bit only

Web Browser Support

Our web products currently support all major browsers.

Supported browsers

Microsoft Office Support

Synergetic is only supported with 32-bit editions of Microsoft Office. Please refer to the following link for further information on why Microsoft recommends the 32-bit edition over the 64-bit edition.

https://technet.microsoft.com/en-us/library/ee681792.aspx?f=255&MSPPError=-2147217396