Editing a previous sale

Modified on Sun, 19 Apr at 11:55 PM

To edit a sale that has not yet been closed off or reprint a docket:

Open the New Sale window. See Using the Sales Entry window.
The New Sale window is displayed.
Note: If your organisation is configured to prompt for customer information at the end of a sale, open the Sales Entry window instead. Also see Synergetic Financial Configuration - Business Units tab in the Finance manual.
Click .
The Select Sale to Process window is displayed.
Select the operator, if the previous sale was not processed from your user id.
If required, select the Workstation to limit the search further.
If required, select Sort by Sale Date to change from the default view.
Select the sale to update.
Note: Held sales are not selected from this window. See Resuming a held sale.
Click .
The Sales Entry window is displayed.
Update the sales entry, as required. See Using the Sales Entry window.

Select Sale to Process window - key fields and buttons
Fields

Field	Description
Operator	Person who entered the sale. Defaults to your user id.
Workstation	POS workstation that the sale was performed from.
Sort by Sale Date	View previous sales based on the sale date.
Sort by Sale Creation Date	View previous sales based on the date the sale was entered in Synergetic.