Creating new communications

Modified on Mon, 20 Apr at 12:06 AM

Communications are sent to community members.

To create a new communication:

Either:
• click on the Set Communications Search Criteria window
• click on the Communications Maintenance toolbar
• select File > New from the main menu
• right click on the Communications Selector grid and select New
• press Ctrl + N.
• The Create New Communication - Communication window is displayed.
Enter the key details for the communication.

Tip: You can navigate and if required.
Click .
The Create New Communication - Notification window is displayed.
Enter the notification method and sender details.
Click .

Create New Communication window key fields
Create New Communication - Communication window fields

Field	Description
Communication Code	Unique code for the communication. Note: It is recommended that you establish a naming convention for communications at your organisation. The code cannot be changed after it is entered.
Description	Description of the communication.
Type	Type of communication. See Maintaining communication types.

Create New Communication - Notification window fields

Field	Description
Notify Method	Default method for notifying the community members, if required. For example, notification can be via: home, occupation or postal address default, home or occupation email address default, occupation or personal SMS number no notification. The available notification methods are maintained in the luNotifyMethod lookup table. See luNotifyMethod lookup table in the System maintenance manual.
From	Name of the person sending the communication.
Sender Email	Email address of the person sending the communication.
CC Email	Email addresses of other people in your organisation who will also receive this communication.