Like traditional On-Prem Set up, Hosted does not need to have accounts set up in SSMS and then in SynMain.
To create a new User in SynMain, the NetworkLogin Field in Community should be filled
To create a new login, Client has to follow these steps -
Open SynMain from the Hosted Link and go to Staff Maintenance.
Add a new Staff Member with relevant details
Once the Staff is created, they would be assigned an ID
Now go to Other Tab and fill out the Network Login field with their Staff Email Address
Once this is field, go to Group/User Security Maintenance
Click on Users Radio Button > New User
In the New Users pop up screen click on Use Existing ID and enter the ID of the Staff Member
and click Next
In a new Pop up select the correct Staff Member and click on Use This Person
Enter their NetworkLogin email as the Login Name
and click Finish
Lastly, add Groups to the New User as needed.
Test their Login from the SynMain link.
FYI - Setting up a staff in Staff Maintenance also create a new Community Member in Community Tab with the same ID and NetworkLogin Field
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