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Navigating around Synergetic (12)

Using notification icons
Entering dates and times
Navigating around Synergetic

Modified on Mon, 20 Apr at 12:02 AM
Typical Synergetic session

Modified on Mon, 20 Apr at 12:21 AM
Manipulating your windows

Modified on Mon, 20 Apr at 12:21 AM
Using the menus

Modified on Sun, 19 Apr at 11:20 PM
Using the toolbar icons

Modified on Sun, 19 Apr at 11:20 PM
Using the Search window

Modified on Sun, 19 Apr at 11:20 PM
Using keyboard shortcuts

Modified on Sun, 19 Apr at 11:20 PM
Using drop-down lists

Modified on Sun, 19 Apr at 11:20 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_fw_crm_v tesglobal.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).

_x_w tesglobal.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m tesglobal.freshdesk.com Session Contains the state of the shard.

_helpkit_session tesglobal.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session tesglobal.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials tesglobal.freshdesk.com 2 months Used for user authentication.

wf_order tesglobal.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type tesglobal.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter tesglobal.freshdesk.com Session Denotes which filter is applied for the tickets list.