Managing Community Portal accounts

Modified on Sun, 19 Apr at 11:06 PM

Community members must have accounts set up on the Community Portal before they can log in. You can set up several accounts at once in a batch file. See Creating Community Portal accounts in a batch.

Note:
If wish to manage Community Portal accounts on a system that is not the IIS web server, you must first enabled networked Community Portal account management. See Enabling Community Portal account management across a network.


To set up a community member's portal account:

  1. Select Module > System > Community Maintenance.
  2. Find the community member you wish to create an account for.
  3. Select the Other tab.
  4. Click .
    The Password Manager window appears.
  5. Type in a password for the user.
  6. Select the Account type:
    • Single for students and for parents who do not wish to share an account with their spouse
    • Joint for parents who wish to share the account with their spouse.
  7. Click .
    The Confirm Password window appears.
  8. Re-type the password you entered in step 5.
  9. Click.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article