Reset creditor EFT postings so they are ready to be reprocessed. For example, if a payment transaction fails to go through because the account details were incorrect, you need to reprocess the EFT postings with the correct details.
To reset creditor EFT postings:
- Select Module > Creditors > Reset EFT Posting.
The Reset Creditor EFT Posting window is displayed.
Tip: You can also access the Reset Creditor EFT Postings window by clicking . - Select the EFT Posting Number.
- Select the Creditor to Reset.
Note: If you do not select a Creditor to Reset, the whole posting is reset. - If you want to delete the posting after resetting all creditors, select Delete Posting if Empty.
- Click .
A Confirm window is displayed. - Click .
The EFT postings are reset and a message is displayed. For example, 'EFT's successfully reset. 1110.00 worth of EFT payments was reset.
Reset Creditor EFT Posting Key Fields
EFT Posting Number Fields
Fields | Description |
|---|---|
Posting No | The identification number assigned to the posting. |
Posting Date | Date the posting was entered in the General Ledger. |
Description | The description entered when the posting was created. |
Amount | The amount paid in the posting. |
Closed | Whether the posting is closed. |
Account | The bank account the posting was paid from. |
Creditor to Reset Fields
Fields | Description |
|---|---|
ID | The Synergetic ID of the creditor. |
Payee Name | The creditor's name. |
Total Payment | The amount paid to the creditor in this posting. |
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