PAYSLALL shows blank Superfund OR displays an incorrect amount

Modified on Tue, 3 Mar at 4:40 AM

TABLE OF CONTENTS

Summary

Crystal Report PAYSLALL is blank or incorrect amount displayed for some staff.

Method

The fields to be checked in order to get the Superannuation report correctly as follows:

1. In Payroll maintenance > SuperFund tab check the Fund is added and 'Fund detail' populated in the field. 

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2. In Pay details tab check 'Linked to Super Fund' is populated correctly.

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3. In Pays tab select the pay and click on 'Details' button. Check 'Super Fund' is populated correctly. If not double click the record and select the Fund from the drop down menu.

image.png4. Check Pay Code maintenance > Superannuation tab - Export Format and Export column have details entered. 

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If all the above are correct then the Crystal Report PAYSLALL for SuperFunds will not show blank and should display the correct amounts. 

 

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