Crystal Report Error in Attempting to start print job (output to PDF): Selected exporter does not support one of the features used in this report (Code 782)

Modified on Mon, 2 Mar at 4:00 AM

Affects

This error can affect users that exports reports to PDF

Error

Crystal Report Error in Attempting to start print job (output to PDF): Selected exporter does not support one of the features used in this report (Code 782)

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Resolution

  • Open Type Fonts (OTF) are not supported fonts when exporting to PDF format. Only True Type Fonts (TTF) are supported     
  • Since the Open Type Fonts are not supported to be embedded in PDF, Crystal Reports substitutes the fonts with the default True Type Font like: Arial. This is why the generated PDF document use a different font.
  • https://userapps.support.sap.com/sap/support/knowledge/en/2214614

Considerations

Check to see if the report has been edited by someone at your school and why they may have needed to make changes. 

If you have paid to have the report edited by Synergetic, please advise this when logging a Service Desk ticket.

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